1. What is Simply Chocolate?

Simply Chocolate is a premium chocolate brand known for its high-quality ingredients, unique flavors, and sustainable production practices.

2. What types of chocolate does Simply Chocolate offer?

Simply Chocolate offers a variety of chocolate types, including milk chocolate, dark chocolate, and white chocolate, as well as innovative flavor combinations like sea salt caramel, hazelnut, and raspberry.

3. Are Simply Chocolate products gluten-free?

Yes, most Simply Chocolate products are gluten-free. However, always check the specific product packaging for allergen information.

4. Does Simply Chocolate use sustainable ingredients?

Yes, Simply Chocolate is committed to sustainability and sources its cocoa from ethical and sustainable farms.

5. Is Simply Chocolate suitable for vegans?

Simply Chocolate offers some vegan chocolate options, usually in their dark chocolate range. Be sure to look for the vegan label on the packaging.

6. Where is Simply Chocolate available?

Simply Chocolate products can be purchased online through their website and major retailers, as well as in select specialty stores in various countries.

7. What makes Simply Chocolate different from other brands?

Simply Chocolate stands out for its emphasis on high-quality ingredients, innovative flavors, and commitment to sustainability and ethical sourcing.

8. Can I use Simply Chocolate in baking?

Yes, Simply Chocolate is perfect for baking. Their chocolate bars, chips, and cocoa powder add rich flavor to desserts and baked goods.

9. How should I store Simply Chocolate?

Simply Chocolate should be stored in a cool, dry place away from sunlight, ideally at a temperature between 60-68°F (15-20°C).

10. Does Simply Chocolate melt easily?

Simply Chocolate products are designed for enjoyment at room temperature; however, prolonged exposure to heat can cause melting. Proper storage will prevent this.

11. How long does Simply Chocolate last before it expires?

Simply Chocolate products typically have a shelf life of 6-12 months. Check the packaging for the best-before date for specific guidance.

12. Is Simply Chocolate certified organic?

Some Simply Chocolate products are organic. Be sure to check the product label or website for specific certification details.

13. Are there any allergens in Simply Chocolate?

Simply Chocolate products may contain allergens like milk, nuts, or soy. Always read the label for detailed allergen information specific to each product.

14. Does Simply Chocolate contain artificial additives?

Simply Chocolate prioritizes natural ingredients and avoids the use of artificial additives or preservatives in most of its products.

15. Can I send Simply Chocolate as a gift?

Yes, Simply Chocolate offers beautifully packaged chocolates that make excellent gifts. They also provide gift box options for special occasions.

16. How do I recycle Simply Chocolate packaging?

Simply Chocolate strives for sustainability, and many of their packaging materials are recyclable. Check the box or wrapper for recycling instructions.

17. Does Simply Chocolate offer sugar-free products?

Yes, Simply Chocolate has a selection of sugar-free or low-sugar chocolate options for those seeking healthier alternatives.

18. Can children consume Simply Chocolate products?

Yes, Simply Chocolate is safe and enjoyable for children. Keep in mind portion control and any potential allergens when giving chocolates to kids.

19. Does Simply Chocolate offer subscription services?

Yes, Simply Chocolate provides subscription services where customers can receive regular shipments of their favorite products directly to their door.

20. Is there a loyalty program for Simply Chocolate customers?

Some Simply Chocolate retailers or the brand itself may offer loyalty programs. It's recommended to sign up on their website to stay informed about such opportunities.

21. What should I do if my Simply Chocolate arrives melted?

If Simply Chocolate arrives melted during delivery, contact customer service for assistance or a possible replacement. Melting does not affect the safety of the chocolate but may impact its appearance.

22. Does Simply Chocolate support any charitable causes?

Yes, Simply Chocolate is known for supporting initiatives related to sustainability and ethical farming, as well as investing in local communities and charities.

23. Does Simply Chocolate contain caffeine?

Yes, Simply Chocolate’s dark chocolates naturally contain a small amount of caffeine due to the cocoa content. Milk and white chocolates have less caffeine.

24. Are Simply Chocolate products Fair Trade certified?

Simply Chocolate prioritizes ethical sourcing, and some of their products may be Fair Trade certified. Look for the certification mark on the packaging.

25. How do I contact Simply Chocolate customer service?

You can contact Simply Chocolate customer service directly via their website contact form or by email. Check their website for the most accurate contact information.